Color Lounge + Coiffures

To establish a fair and clear cancellation policy for clients booking appointments with our hairstylist. *Policy:* - *24-Hour Notice:* Clients are required to provide at least 24 hours' notice for any cancellations or rescheduling. - *Cancellation Fees:* - Less than 24 hours' notice: 50% of the scheduled service cost will be charged. - Same-day cancellations or no-shows: 100% of the scheduled service cost will be charged. - *Rescheduling:* Clients may reschedule their appointment once without penalty, as long as they provide at least 24 hours' notice. - *Exceptions:* In cases of emergency or unforeseen circumstances, we may waive or reduce cancellation fees at our discretion. *Payment Terms:* - Cancellation fees will be charged to the client's credit card on file. - Clients will be responsible for any outstanding balances or fees. *Notice to Clients:* - Please be aware that our hairstylist schedules appointments specifically for each client, and late arrivals may result in shortened appointments or rescheduling. - We appreciate your understanding and cooperation in adhering to this policy. *Acknowledgement:* By booking an appointment, clients acknowledge that they have read, understood, and agree to this cancellation policy.